Shipping costs are free for orders above 100€ . It's 11 € for Europe , 20€ for International order
Orders are usually shipped the day after receipt of payment or at the latest on the next day (excluding weekends and holidays).
With colissimo: Once your parcel sent, your international package is delivered between 3 and 8 days (Excluding weekends and holidays)
You may return the item that did not fit within a period of 14 days. For this please contact us from the tab "contact" page and we will communicate you the return address. However you must know that transportation costs remain the customer.
If the product received is not the one ordered (package reverse or preparation error), we will undertake an exchange to the extent of available stocks. We undertake course to return you the article as soon as possible. To do this, go to the section Exchange and have. The approach is to perform detailed.
If, despite our vigilance you received a defective item, we promise you of course to exchange the item as soon as possible. To do this, contact the customer service or in the "contact us"
You can at any time access the history and status of your orders in the My Account, My orders.